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Understanding what you want and how to get it workbook

Getting the results you want from others...

Who is this interactive workbook for?

Company L&D, Managers, Team members and Individuals looking to update their skills and continuously improve.

At the end of this workbook you should be able to:

  • Understand the difference between win/lose and win/win situations
  • Understand the meaning of power
  • Measure how powerful you are and develop a strategy for acting powerfully
  • Clarify the definition and benefits of influencing
  • Describe positive and negative influencing styles
  • Understand how to use assertiveness and negotiation to influence others
  • Discover how to use listening, questioning and non?verbal behaviour when influencing
  • Know about Action Planning

Our workbooks are Interactive pdf's and are not customisable or printable

To access and complete your work book you will need Adobe Acrobat Pro - Free 7 day Trial

  90 Information packed pages


Each workbook is available for one user

Order Options

£9.99 - Interactive Workbook No Support
£29.98 - Interactive Workbook + Marking and Certificate on Completion
£54.98 -  Interactive Workbook + 1 hour Phone Tutorial + Marking and Certificate on Completion 

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