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STEVENAGE
| Time Management |
09.30 – 13.00 |
16th March |
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| Dealing with workplace stress |
09.30 – 13.00 |
30th March |
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| Effective Communication Skills |
09.30 – 13.00 |
11th May |
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| Customer Care Skills |
09.30 – 13.00 |
25th May |
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| Training Needs Analysis Appointment |
1 hour |
Flexible to suit |
BISHOPS STORTFORD
| Time Management |
09.30 – 13.00 |
9th March |
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| Dealing with workplace stress |
09.30 – 13.00 |
23rd March |
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| Presentation Skills |
09.30 – 13.00 |
20th April |
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| Effective Communication |
09.30 – 13.00 |
4th May |
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| Customer Care Skills |
09.30 – 13.00 |
18th May |
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| Key Sales Techniques |
09.30 – 13.00 |
1st June |
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| Basic Employment Law & Interview Skills |
09.30 – 13.00 |
22nd June |
| ILM Team Course Leader Level II |
09.00 – 13.00 |
March - 27th
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April - 10th, 24th |
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May - 8th, 22nd |
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June - 5th, 19th |
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| ILM First Line Management Course Level III |
13.30 – 17.00 |
February - 27th, |
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March - 13th, 27th |
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April - 10th, 24th |
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May - 8th, 29th |
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June - 12th, 26th |
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July - 10th, 24th |
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August - 7th |
ALSO AVAILABLE
Fully funded NVQs in Care and Team Leading at Level II, funded through Train to Gain.
All of the above are subject to eligibility criteria.
Funded by the Learning and Skills Council Hertfordshire and the European Social fund
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 OPENING MINDS
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